Clinics & healthcare
Your staff stop answering the phone. Patients still get through.
Answered
128 +12%
Bookings
34 +6
Recent activityView all
Call answered
Appointment booked
Agentic AI for healthcare & clinical research
The AI workforce for modern healthcare
Answer patient calls, manage clinical studies and recruit qualified patients, all working seamlessly with your EMR and existing systems.
HIPAA-ready Live in days, not quartersF
Frontdesk
Checking schedule
Hi, I need to move my appointment with Dr. Lee to next week.
C
CARDIO-2 · Phase II
Enrolling
Enrollment48 / 60
7
Active sites
3
Open queries
21d
To LPI
#0241Week 4 follow-up
Jun 29#0238Screening
Jul 01#0235Dosing visit
Jul 03R
Live recruitment
Screening
Calls screened1,240
Pre-qualified312
Screening booked86
Enrolled41
Works with the systems you already run
EpiceClinicalWorksOffice Practicum
The platform
One agentic platform Three AI-native systems
Each one operates autonomously in its domain, and they share a single patient record. Run just one, or connect all three into one pipeline from the first call to study close-out.
01
Patient scheduling
Books, reschedules and cancels across providers. Handles waitlists and fills last-minute openings on its own.
02
EMR integration
Reads and writes in real time across various EMR providers. Changes land in the chart, not a callback queue.
03
Referral routing
Captures inbound referrals, checks insurance and eligibility, and routes each patient to the right clinic and provider.
04
After-hours coverage
Answers every call 24/7, triages urgency and escalates to on-call staff the moment a human is needed.
Why zeda
Why teams choose zeda
The advantages that matter to the people who have to trust it with their patients and their compliance.
24/7
Patients answered days, nights and overflow
<1s
Average call pickup, every time
100%
of actions logged, attributable and audit-ready
48%
Lower cost per trial enrollment
One platform
first call → enrolled patient → study close-out
Days
to go live, not quarters
“Working with zeda has changed how we handle our clinical trials. The eSource, eReg, and eConsent features have made everything smoother, with better study timelines and trial efficiency.”Nova Clinical Research, Bradenton, FL
How it works
Live in days - not another year long rollout
01
Connect
Plug zeda into your phone lines, EMR and study systems. Most organizations are live in days, not quarters.
02
Configure
Set your protocols, workflows and escalation rules, so each one speaks in your organization's voice and follows your policies.
03
Deploy
Your AI workforce goes to work, handling calls, tracking studies and finding patients, while your team focuses on what only humans can do.
04
Optimize
We work with you to monitor and optimize the system according to your needs.
Security & Compliance
AI you can trust with patient data
Every AI action is logged and attributable. Every decision is auditable. Patient data never trains public models. And a human is always one configurable step away.
Every AI action is logged and attributableHuman approval workflows are configurableNo patient data used to train public modelsEnterprise LLM controlsHIPAA-ready · BAA availablePHI encrypted in transit & at restWho we help
Built for organizations that can't afford to miss a patient
From a single clinic to a clinical trial sites, zeda deploys AI-native systems that turn routine operational work into booked patients, enrolled subjects and completed studies.
Research sites
Monitoring day stops being a fire drill.
Site monitoring
Next 7 days · 3 sites
Audit-readyUpcoming visits6
Readiness indicators
Visit schedule100%
Source docs96%
Deviation log1 open
Sponsors
Patients enrolled. Timeline compressed. Data clean.
See zeda on your own workflow
Book a 20-minute demo and we'll show Frontdesk, CTMS and Recruitment on a real clinic-and-trial workflow, with no slideware.
