Clinics & healthcare
Your staff stop answering the phone. Patients still get through.
Answered
128 +12%
Bookings
34 +6
Recent activityView all
Call answered
Appointment booked
Smarter Clinic
Smarter Research
Frontdesk AI
Answer calls, book appointments, and support your staff around the clock.
Zeda CTMS
Manage studies, visits, source data, consent, and documents in one place.
F
Frontdesk
Checking schedule
Hi, I need to move my appointment with Dr. Lee to next week.
C
CARDIO-2 · Phase II
Enrolling
Enrollment48 / 60
7
Active sites
3
Open queries
21d
To LPI
#0241Week 4 follow-up
Jun 29#0238Screening
Jul 01#0235Dosing visit
Jul 03R
Live recruitment
Screening
Calls screened1,240
Pre-qualified312
Screening booked86
Enrolled41
Works with the systems you already run
EpiceClinicalWorksOffice Practicum
One agentic platform that knows how your clinic works
Zeda learns your protocols, providers, and schedules once. Your phones, front desk, and research team all work from the same information.
01
Patient scheduling
Books, reschedules, and cancels across providers — handles waitlists and fills last-minute openings on its own.
02
Referral routing
Captures inbound referrals, checks insurance and eligibility, and routes each patient to the right clinic and provider.
03
EMR integration
Reads and writes in real time across various EMR providers. Changes land in the chart, not a callback queue.
04
After-hours coverage
Answers every call 24/7, triages urgency and escalates to on-call staff the moment a human is needed.
Why teams choose Zeda
24/7
Patients answered days, nights, and overflow
<1s
Average call pickup, every time
100%
of actions logged, attributable, and audit - ready
48%
Lower cost per trial enrollment
One platform
first call → enrolled patient → study close-out
Days
to go live - not quarters
“Working with zeda has changed how we handle our clinical trials. The eSource, eReg, and eConsent features have made everything smoother — better study timelines and trial efficiency.”Nova Clinical Research — Bradenton, FL
Trusted by clinics and research sites
Live within a week
01
Connect
We connect Zeda to your phone lines, EMR, and study systems
02
Configure
You tell us your protocols, scheduling rules, and when a person should step in. Zeda follows the protocol and your clinic info in AI knowledge base
03
Go live
Zeda answers calls, tracks studies, and finds patients. Your staff take the calls that need a person.
04
Improve & Optimize
We work with you to monitor and optimize the system according to your needs.
Your patient’s information stays safe
Every AI action is logged and attributable. Every decision is auditable. Patient data never trains public models. And a human is always one configurable step away.
You can see every action Zeda takesHuman in the Loop - You choose which tasks need a personPatient data is never sold or used to train external AI modelsEnterprise LLM controlsHIPAA-ready · BAA availablePHI encrypted in transit & at restBuilt for organizations that can't afford to miss a patient
From a single clinic to a clinical trial sites zeda deploys AI-native systems that turn routine operational work into booked patients, enrolled subjects, and completed studies.
Research sites
Monitoring day stops being a fire drill.
Site monitoring
Next 7 days · 3 sites
Audit-readyUpcoming visits6
Readiness indicators
Visit schedule100%
Source docs96%
Deviation log1 open
Sponsors
Patients enrolled. Timeline compressed. Data clean.
See Zeda on your own workflow
Book a 20-minute demo. We’ll show you the parts of Zeda that fit your clinic or research site.
